Legal

Privacy Policy

Your privacy matters to us. Learn how we collect, use, protect, and manage your information when you visit our website or interact with our office.

1.Introduction

Icon Aesthetics respects the privacy of everyone who visits our website, reaches out to our office, or trusts us with their care. Protecting the information you share with us is part of how we earn that trust.

This Privacy Policy explains how information may be collected, used, disclosed, and safeguarded when you browse our website, submit a form, request an appointment, contact our team, or otherwise interact with us online. Please read it so you understand what happens with the details you provide.

2.Information We Collect

Most of the information we receive is information you choose to give us. Depending on how you use the website, that may include:

  • Full name
  • Email address
  • Phone number
  • Address or ZIP code
  • Appointment details and preferred times
  • Details submitted through contact or appointment forms
  • Messages or questions sent through the website
  • Anything else you voluntarily share while communicating with our office

Our website may also gather limited technical information automatically as you browse, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website interaction data
  • Referring website
  • Date and time of your visit

Please avoid sending detailed or sensitive medical information through general website forms unless we have specifically asked you to do so. If you need to share clinical details, call our office and we will guide you to a more appropriate channel.

3.How We Use Your Information

Information collected through the website may be used to:

  • Respond to questions and inquiries
  • Schedule, confirm, or manage appointments
  • Contact you about services you requested
  • Provide customer service and support
  • Follow up on requests submitted through our forms
  • Improve website functionality and user experience
  • Understand how the website is used and how it performs
  • Maintain the security and integrity of the website
  • Share important information related to services you requested
  • Send marketing or promotional messages where permitted by law and, where required, with your consent
  • Meet applicable legal and regulatory obligations

4.Health and Treatment Information

Information that relates to your medical or aesthetic care may be protected under privacy laws that apply to healthcare providers. Records created as part of actual treatment — including patient charts, diagnoses, treatment planning, billing, and clinical documentation — may be governed by separate notices and requirements that are distinct from this policy.

This Privacy Policy addresses information collected through our website and other online interactions. It is not a notice of privacy practices for clinical records, and it does not represent that the website itself meets any particular healthcare privacy certification or standard. If you have questions about how your treatment records are handled, contact our office directly.

5.Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, tags, and similar technologies. These technologies can help:

  • Keep the website functioning properly
  • Remember your preferences
  • Understand overall website traffic
  • Analyze how visitors move through the site
  • Improve website performance
  • Measure the performance of marketing campaigns

Most browsers let you refuse, delete, or receive alerts about cookies through their settings. Blocking cookies may affect how parts of the website work.

Where third-party analytics or advertising platforms are used on this website, those services will be identified in this section.

6.How We Share Information

We do not sell your personal information simply because you submitted it through our website. Information may be shared when it is necessary and appropriate with:

  • Service providers that support website operations
  • Hosting providers
  • Website and technology providers
  • Appointment or communication platforms
  • Analytics providers
  • Marketing providers, where applicable
  • Professional advisors such as legal or accounting counsel
  • Government authorities or law enforcement when legally required
  • Other parties when you have given appropriate authorization or consent

Third parties who receive information are expected to use it only for legitimate business, service, operational, legal, or authorized purposes.

7.Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Even so, no method of transmitting information over the internet or storing it electronically is completely secure. We cannot guarantee absolute security of any information you send to us online.

8.Third-Party Websites and Links

Our website may link to third-party websites, social media platforms, scheduling tools, or other outside resources. Those links are offered for convenience only.

We do not control and are not responsible for the privacy practices, security, or content of third-party websites. Review the privacy policy of any outside site before submitting information to it.

9.Your Privacy Choices

Depending on where you live and which laws apply, you may have certain rights regarding your personal information, which may include:

  • Requesting access to the personal information we hold
  • Requesting correction of inaccurate information
  • Requesting deletion where legally applicable
  • Opting out of certain communications
  • Unsubscribing from marketing emails
  • Managing cookie preferences in your browser

The rights available to you vary by location and applicable law. Contact us using the details below if you would like to make a request.

10.Email and Marketing Communications

If you give us your email address, you may receive messages related to your inquiry, appointment, requested services, or other information you asked for.

When we send marketing messages, each one includes a way to unsubscribe. Opting out of marketing does not necessarily stop transactional or service-related messages, such as appointment confirmations or replies to your questions.

11.Children's Privacy

Our website is intended for use by adults, including parents and guardians who arrange care for family members. It is not designed to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe a child has submitted personal information without that involvement, please contact us so we can review the request and respond appropriately.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we do, the revised policy will be posted on this page. We encourage you to review it periodically.

Questions About Our Privacy Policy?

If you have questions about this Privacy Policy or how your information is handled, please contact our office.

Office Location

Icon Aesthetics

1461 W Morthland Dr Suite C

Valparaiso, IN 46385

Phone: 346-608-0777

Email: support@10xdentalmarketing.com